FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.



Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing this chart below. However, final shipping costs will be displayed on the Invoice you see before confirming your order.


Order Total Shipping & Handling
$0 to $25.00 $5.95
$25.01-$50.00 $7.95
$50.01-$75.00 $9.95
$75.01-$100.00 $11.95
$100.01-$150.00 ``$13.95
$150.01 and up $15.95

Q:Can I get my order express shipped?

A: 3-5 Business Day Shipping - add $5.00 to the standard shipping charge.
To Alaska & Hawaii : add $10 to the standard shipping charge.

Orders placed before 1:00 PM EST will be received in 3-5 business days.

2nd Business Day Shipping - add $10.00 to the standard shipping charge.
Not available to Alaska & Hawaii

Orders placed before 1:00 PM EST will be received in 2 business days.

Next Business Day Shipping - add $15.00 to the standard shipping charge.
Not available to Alaska & Hawaii


Orders placed before 1:00 PM EST will be received next business day.
Order placed after 1:00 PM EST will be received in 2 business days.


Express delivery is available only for items that are in stock. Backordered items will always ship standard delivery. Please use a residential address for all express orders (express shipping is not available to PO Boxes or APO/FPO addresses).

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